Disney Ends Annual Passport Program, Issuing Refunds to Current Members

Disneyland will shut down its annual passport program and will issue refunds to current holders.

"We want to thank our Annual Passholders for their understanding during this closure period," Disneyland Resort President Ken Potrock said in a statement on Twitter.  "Due to the continued uncertainty of the pandemic and limitations around the reopening of our California theme parks, we will be issuing appropriate refunds for eligible Disneyland Resort Annual Passports and sunsetting the current program. We are currently developing new membership offerings that will utilize consumer insights to deliver choice, flexibility and value for our biggest fans."

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The program gave consumers discounts on various services and items, including hotels, Downtown Disney dining and merchandise, and invitations to special events. It also granted admission to Disneyland Park, Disney California Adventure Park or both parks on select days depending on the pass type. Those with active passports as of March 14, 2020 will still receive Downtown Disney discounts. Refunds will begin in the next few days.

"For nearly four decades, our Annual Passport program has been an important part of connecting with some of our most valued Guests. We are incredibly honored and grateful for that legacy, and the memories and magical moments you have helped us create over the years," an email from Potrock to passholders read. "I know that sunsetting the Annual Passport program will be disappointing to many of our Passholders who are just as anxious as we are to reopen our gates and welcome Guests back when the time is right."

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Disneyland closed in March due to the COVID-19 pandemic and has not reopened since. "We don't anticipate in the immediate term any of these larger parks opening until we see more stability in terms of the data," California Gov. Gavin Newsom explained in October. "We feel there's no hurry to put out guidelines and we continue to work with the industry." According to the California Department of Public Health, the state recorded 35,930 new COVID-19 cases and 552 coronavirus deaths on Jan. 13.

This does not mean that the Happiest Place on Earth won't provide any joy. The park will serve as Orange County's first Super Point-of-Dispensing (POD) site for the coronavirus vaccine. Other vaccine distribution centers include Dodgers Stadium in Los Angeles and Petco Park in San Diego. The hope is that each of these locations will administer thousands of vaccines a day.

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Source: Twitter via Deadline


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